Who We Are
Pinnacle Post is a highly awarded post production company in New Zealand, with a facility in Grey Lynn, Auckland. Designed for international clients with an artist forward approach, we offer premium post production services for global release productions. Specialising in sound, our aim is to advance New Zealand as a prominent destination for screen post production by empowering global storytellers with the best creative talent and post-production tools to achieve top-class results. Pinnacle Post has strong relationships with leading international and local industry vendors and is dedicated to providing our clients the best post production experience possible in New Zealand.
The Role
We are seeking a General Manager (GM) to lead our highly skilled operations team and drive client satisfaction through expert project management & creative thinking.
As GM you’ll be responsible for the overall day-to-day and strategic leadership of Pinnacle Post’s Auckland post-production facility and for the broader performance of the company. The GM will ensure smooth, profitable operations, build strong relationships with local and international clients, manage a high-performing crew, and collaborate with company directors and the LA-based business-development team to set and execute growth plans.
The GM role is a new position which you will inherit from one of the company founders, who will maintain creative roles with the company after a suitable transition period.
Key Responsibilities
Act as primary point of contact for producers, studios and streaming partners from pitch through delivery.
Take ownership of the client experience, ensuring consistency with Pinnacle Post values and market position as a premium service provider.
Run the Pinnacle Post facilities, oversee scheduling, resourcing, and delivery across the entire facility, including remote sites, ensuring on-time and high quality delivery.
Drive the continuous improvement of workflows, technology upgrades and data-security protocols in collaboration with Technical Operations management.
Manage all vendor and commercial relationships; review and approve capital-expenditure proposals.
Ensure robust company policies and legal guidelines are up-to-date, communicated and followed at all times.
Communicate and maintain relationships with Directors, Shareholders and other business partners, and industry contacts.
Oversee general financial performance, investments and other business ventures.
Required Experience
Operational Abilities
Deep understanding of end-to-end post-production workflows and cloud/remote pipelines.
Proven P&L responsibility and track record of improving utilisation and profitability.
Experience structuring bids, MSAs and detailed SOWs for international and domestic clients; fluent in production rebates.
Leadership & People Management
Demonstrated ability to lead multidisciplinary technical and creative teams, including freelancers.
Competence in recruitment, performance management, career progression pathways, and succession planning.
Skilled at fostering an inclusive, safe culture that supports diverse creative voices and encourages continuous learning.
Communication & Collaboration
Excels at pitching creative solutions and translating technical detail into business value for studio post supervisors, producers and streaming partners.
Strong negotiation and conflict-resolution skills to balance client expectations, schedule pressures and profitability.
Exceptional written and verbal communication; adapts tone for creatives, technologists and executives.
Ability to motivate and lead a team with a high level of integrity and dependability.
General Industry Experience
5+ years in senior operations or general management roles within film / TV post-production or closely related media services.
Track record of developing and implementing strategic business plans.
High level industry networking experience; studio executive level.
Film school training preferred.
The Pinnacle Way
Pinnacle People maintain a work ethic that is consistent with Pinnacle’s way of behaving and doing business.
Creative first. The project outcomes are what matter.
Collaborative. You win when everyone wins.
Love our industry and love what you do.
You do more than just your own job, you also make the next person look great at their job. We never say "not my job" or "not my problem".
Our Ideal Candidate
Reliable - trustworthy, dedicated and hard-working.
Creative - skilled, innovative and bold.
Dynamic - nimble, proactive and open-minded.
A skilful communicator - sincere and constructive.
And strive for excellence in a respectful, collaborative and honest way.
Pinnacle Post is proud to be an Equal Opportunity Employer, consistent with New Zealand federal legislation; HRA (1993) and ERA (2000).
Applications close COB July 18th 2025
Click the link below to apply.
